![]() I offered to help my mother out (a graphic artist) by setting up one of her external drives as network storage on her new router. ![]() I should have the full refund if the product has not worked with the successful file recovery in my usb and normally should have 14 days money back guarantee if the customer is not happy about the product. In conclusion, Disk Drill/pro has not worked in my usb file recovery where these files scanned by Disk Drill are not readable. It has took one day for them to respond, but their response is obscure. In this situation, I have asked the customer service for the technical assistance and provided the evidence/picture, but there was no clear solution from the customer service. However, these recovered files made by Disk Drill are not readable and the full file names were missing although the recovery chances show high. ![]() Disk Drill provided these partial file names from my usb deleted files. ![]() I purchased Disk Drill/Pro on 6 September 2021. I had my usb files deleted on 4 September 2021 in when Windows 10 was to return the previous update with my usb left on the laptop. Disk Drill/pro has not worked in my usb file recovery
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